Terms & Conditions of Service

1. Terms and Conditions for LXY POINT Members

The company, hereinafter referred to as "LXY36 Company", provides membership and LXY Point accumulation systems via website, PEEP SHARE Official Account application, store front-of-house systems, or other channels specified by the company, hereinafter collectively referred to as the "Platform".

Members can use the platform to register, check points, accumulate points, redeem points, receive coupons, obtain privileges, review transaction history, and receive other services as specified by the company or participating merchants.

Member registration, phone number verification via OTP, clicking "Accept", or using LXY Point services constitutes that the member has read, understood, and agreed to be bound by these terms and conditions, including specific rules for each promotion or privilege.

LXY Points are member benefits, not cash, bank deposits, or electronic currency, and cannot be exchanged for cash, refunded, bought, sold, rented, pledged, or transferred to another person unless explicitly permitted by the company.

The company reserves the right to adjust terms, point earning rates, redemption points, point expiration, or privileges as appropriate by notifying members in advance via the platform or member contact channels. In urgent legal, security, or fraud prevention cases, immediate action may be taken with prompt notice to members.

2. Member Acknowledgement, Agreement, and Acceptance

1. I will provide accurate, complete, and current information to the company and notify any changes promptly.
2. I will keep OTP codes, passwords, PINs, member QR codes, and login credentials confidential and not disclose them to third parties.
3. I acknowledge that each member is entitled to hold only one LXY Point account unless permitted otherwise by the company.
4. I will not use another person's name, phone number, email, or personal data without authorization.
5. Point accumulation and redemptions shall follow the rates, duration, participating stores, branches, items, and conditions announced at the time of transaction.
6. Points are calculated from net eligible expenditure after deducting discounts, coupons, and benefits. Remaining fractions not meeting threshold rates may not roll over.
7. I must provide my phone number, display member QR code, or identify my account prior to payment as required by the merchant.
8. Points may be credited immediately or within timeframe specified by the company or merchant. I am responsible for verifying my points and history.
9. A single receipt can record points to only one member account and cannot be re-used for duplicate accumulation.
10. Before redeeming points, I will thoroughly review point balance, privilege details, expiration dates, participating branches, and limitations.
11. Once redemption is confirmed, points are deducted immediately and generally cannot be cancelled or refunded unless caused by system error or merchant default.
12. In the event of item cancellation, return, refund, payment refusal, or adjustment, the company reserves the right to deduct or claw back earned points.
13. The company may audit, add, reduce, or reclaim points upon detecting errors, duplicate transactions, or suspected fraud, while members reserve the right to present evidence.
14. I will not forge receipts, create fake purchases, register multiple accounts for duplicate benefits, buy/sell points, breach systems, or use the platform unlawfully.
15. If suspicious activity is detected, the company may temporarily suspend accounts or point redemptions to prevent damage and investigate facts.
16. The platform may temporarily halt services for maintenance, upgrades, or technical repairs. The company will use reasonable efforts to restore services promptly.
17. I acknowledge that accepting membership terms does not constitute consent for marketing messages, which may be granted or revoked separately.
18. Collection, use, and disclosure of personal data comply with the LXY Point Privacy Policy at Privacy Policy.
19. If issues arise regarding accounts, points, or privileges, I will notify the company promptly with receipts, payment proof, or relevant details.
20. Nothing in these terms shall exclude or limit consumer protection rights provided under applicable laws.

3. Member Registration

• Applicants can register via website, PEEP SHARE Official Account app, store front-of-house system, or other channels specified by the company.
• Applicants must complete required details such as full name, phone number, email, and birthdate (for birthday privilege eligibility).
• Applicants must verify mobile numbers using OTP codes or designated methods within specified time limits.
• Applicants must possess legal capacity. Minors or individuals requiring legal consent must obtain approval from legal guardians prior to registering.
• Applicants warrant that all provided information is accurate, complete, truthful, and belongs to themselves.
• Each member may maintain one LXY Point account. Welcome points or first-time registration perks are granted only once per person and phone number.
• The company may request additional documents as necessary for identity verification, fraud prevention, duplicate account resolution, or security.
• The company may decline or suspend registration if details are incomplete, inaccurate, duplicate, impersonated, or suspected of dishonest intent.
• Welcome points, new member promotions, and special privileges may have unique expiry dates or conditions. Members should review specific promotion rules.
• Members may request membership termination via customer support. Unused points and privileges will expire upon account closure.

4. Updating Member / User Personal Data

Members are responsible for reviewing and updating personal data to keep it accurate and up to date for uninterrupted login, point accumulation, redemption, and notification services.

• Members can update general profile info via the Account menu on the platform or through designated customer support channels.
• Modifying sensitive details (e.g. full name, mobile number, email, birthdate) may require secondary verification via OTP, ID documents, or transaction history.
• If a member changes or loses access to their registered phone number, they must contact customer support for identity verification prior to updating.
• In cases where a member holds multiple accounts and requests merging, proof of ownership for all accounts must be submitted before processing.
• Points and activity history may not be transferable or mergeable if data mismatched, ownership cannot be confirmed, or account history is questionable.
• Members must immediately inform the company if their mobile device is lost, unauthorized access is suspected, or unperformed changes are noticed.
• Data update processing may take time for system verification. Members should re-check details prior to earning or redeeming points.

* Modifying or deleting certain data types may limit or prevent the company from delivering full or partial services. The company will notify affected members prior to action where practicable.